5.3. Learning through encounter: Listening to lived experience

Course Content
1. Culture and Who We Are
Understand culture as a dynamic system that shapes identity, behaviour, learning, and belonging, and reflect on how cultural background influences how we see ourselves and others in VET contexts.
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2. What is Interculturality?
Understand interculturality as a set of skills, attitudes, and everyday practices that support fair interaction, communication, and cooperation in diverse learning and working environments, while developing awareness of power, norms, and inequality.
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3. Inclusion, Intersectionality and Discrimination
Recognising how inclusion and exclusion operate at individual, group, and structural levels, and in understanding how overlapping identities and power relations can shape experiences of discrimination in education and society.
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4. Understanding exclusion to build inclusion
Identify how difference can turn into inequality through stereotypes, bias, discomfort, and social distancing, and to develop practical strategies to move from awareness to everyday actions that promote inclusion and fairness.
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5. Learning from all cultures
Experience interculturality as a learning resource by recognising what different cultures contribute, what they share, and how peer-to-peer exchange strengthens belonging, empathy, and cooperation in everyday learning environments.
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6. Use of GenAI in Cultural Adaptation
Objective: Helping VET trainers understand the use and benefits of AI when learning about interculturality.
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Digital Action Plan – English

Different paths, similar challenges

 

WHAT CONCEPTS SHOULD YOU KNOW AS EDUCATOR?

Intercultural encounters are most effective when they focus on meaning and lived experience, rather than on visible or symbolic differences. How cultures are presented matters. When encounters are framed around everyday situations, routines, and real-life experiences, learners are more likely to recognise shared needs and transferable skills.

Guest speakers should not be positioned as representatives of a culture or asked to present “typical traditions”. Instead, they should be invited to share how they live, learn, and work, including challenges, choices, and relationships. This avoids reducing cultures to stereotypes and helps students see people as individuals.

To make the most of these encounters, students need guidance on what to observe and listen for. The focus should be on:

  • how people organise daily life and work,
  • how teamwork and relationship’s function,
  • how challenges are managed,
  • what values guide decisions.

Preparing questions in advance supports respectful curiosity and active listening. Questions should explore purpose and meaning, not comparison or judgement (e.g. how people cooperate, feel welcome, or solve problems). This helps students notice both similarities and differences without ranking them. Listening to lived experience shows that differences often reflect different ways of meeting the same needs—such as coordination, trust, communication, and recognition.

What should be transmitted from these encounters is not information about “other cultures”, but insight into:

  • shared human needs,
  • multiple ways of organising work and relationships,
  • skills that support cooperation in diverse teams.

 

HOW CAN YOU EXPLAIN IT TO THE STUDENTS?

When someone shares their experience, focus on why people do things, not on how different they look. Listen for how they work with others, solve problems, and support one another. You will often recognise situations that are familiar, even if they are handled differently. This helps you work better with different people in real-life settings.

 

ACTION ITEM Translate Stories into Shared Group Learning: Use stories or events (news, cases, personal accounts) to guide the group toward shared insights and lessons, focusing on meaning and responsibility rather than individual opinions or differences.