2.3. Key Components of Intercultural Competence

Course Content
1. Culture and Who We Are
Understand culture as a dynamic system that shapes identity, behaviour, learning, and belonging, and reflect on how cultural background influences how we see ourselves and others in VET contexts.
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2. What is Interculturality?
Understand interculturality as a set of skills, attitudes, and everyday practices that support fair interaction, communication, and cooperation in diverse learning and working environments, while developing awareness of power, norms, and inequality.
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3. Inclusion, Intersectionality and Discrimination
Recognising how inclusion and exclusion operate at individual, group, and structural levels, and in understanding how overlapping identities and power relations can shape experiences of discrimination in education and society.
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4. Understanding exclusion to build inclusion
Identify how difference can turn into inequality through stereotypes, bias, discomfort, and social distancing, and to develop practical strategies to move from awareness to everyday actions that promote inclusion and fairness.
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5. Learning from all cultures
Experience interculturality as a learning resource by recognising what different cultures contribute, what they share, and how peer-to-peer exchange strengthens belonging, empathy, and cooperation in everyday learning environments.
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6. Use of GenAI in Cultural Adaptation
Objective: Helping VET trainers understand the use and benefits of AI when learning about interculturality.
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Digital Action Plan – English

Interculturality is a skill in action: it starts with self-awareness and grows through openness, communication, empathy, and fair participation.

 

WHAT CONCEPTS SHOULD YOU KNOW AS EDUCATOR?

Intercultural competence refers to the combination of attitudes, skills, and behaviours that enable people to interact effectively and fairly across cultural differences. It is not a personality trait, but something that can be learned and strengthened.

Key components include:

  • Self-awareness: recognising how one’s own habits, values, and assumptions influence interaction
  • Openness and adaptability: willingness to adjust behaviour and communication in new or unfamiliar contexts
  • Intercultural communication: listening actively, explaining perspectives clearly, and negotiating shared ways of working
  • Critical cultural awareness: questioning stereotypes, norms, and power relations rather than accepting them as neutral
  • Empathy: understanding others’ feelings and perspectives
  • Respect for diversity: recognising equal worth and opportunity for all learners

In VET settings, these components are essential for peer interactions, teamwork, workplace learning, mobility experiences, and professional development.

 

HOW CAN YOU EXPLAIN IT TO THE STUDENTS?

Intercultural competence is about learning how to work and communicate well with people from different backgrounds. It is not something you are born with, but something you develop over time. It includes being aware of your own habits and assumptions, being open to adapting how you act or communicate, listening and explaining ideas clearly, questioning stereotypes, and trying to understand others’ perspectives.

 

ACTION ITEM Create structured moments of perspective-taking: Use short exercises where students must explain a task or decision from another person’s point of view (e.g. a quieter peer, a newcomer, a different learning style). This builds empathy through practice.